Personal data protection, terms and conditions
Privacy Policy
At Radikal Darts, we respect your privacy and are committed to protecting your personal data in accordance with European Union Regulation 2016/679 (GDPR) and applicable Spanish legislation (LOPDGDD). Below, we explain in detail how we process your information.
1.- Data Controller
- Identity: GAELCO DARTS S.L.
- Tax Identification Number (NIF): B64539588
- Address: 17 Costa Brava Street, 08030 Barcelona, Spain
Registered in the Mercantile Registry of Barcelona Volume 39685 - Contacto con Delegado de Protección de Datos en la dirección de correo electrónico: info@radikaldarts.com
For the management of operational services, machine maintenance, and the organization of local events, we work in coordination with our network of distributors and authorized operators, who act as recipients or processors of data within their respective areas.
2.- Data we collect and purpose of processing.
We process your data to provide our services in a secure and efficient manner. The data processed includes:
- Registration data: First name, last name, ID/passport number, email address, address, phone number, date of birth, gender, and image.
- Game data: Scores, match history, averages, and skill levels (PPD/MPR).
- Location data: Received through mobile devices or the app for location-based services.
Main purposes:
- Account management: To enable system access, match registration, and participation in events.
- Game integrity: Generate statistics and apply cheat-detection algorithms to ensure fair play.
- Communications: Sending contest alerts, birthday messages, renewals, and commercial updates from Radikal Darts.
- Competition management: Allows operators and organizers to manage the leagues and tournaments in which you participate.
3.- Data recipients
Your personal data is not sold to third parties. However, for the proper functioning of the Radikal Darts ecosystem, it will be shared with:
- Operators (Machine owners): To manage the terminals where you play and provide technical support to local users.
- Distributors: To coordinate the commercial and technical network in their geographic area.
- Competition organizers: External entities that use our platform to manage leagues or tournaments, record scores, and award prizes.
- Legal obligation: Public authorities when required by applicable regulations.
4.- International data transfers
Since Radikal Darts is a global community, your data may be accessible to operators or distributors located outside the European Economic Area (EEA). In such cases, we ensure that these transfers are carried out under appropriate protection mechanisms (such as the Standard Contractual Clauses approved by the European Commission) to guarantee a level of protection equivalent to European standards.
5.- Minors
The registration of minors on our platforms must be done under the supervision of a parent or legal guardian, and in compliance with the access rules of the establishment where the machines are located. Gaelco Darts reserves the right to request proof of such consent at any time.
6.- User's rights
You have the right to access, rectify, delete, restrict, or object to the processing of your data, as well as the right to data portability. To exercise these rights, send a signed request along with a copy of your ID/Passport to info@radikaldarts.com . You also have the right to file a complaint with the Spanish Data Protection Agency (AEPD).
The exercise of these rights is free of charge, unless unfounded or excessive requests are made, in which case the user will bear the cost of processing the request.
7.- Withdrawal of consent and deletion
You can revoke your consent to receive commercial communications via the unsubscribe links found in our emails. To permanently delete your profile from our database, contact us at the email address provided above.
8.- Security measures
We implement advanced technical measures, which include:
- SSL encryption on all our platforms.
- Physical and electronic security systems to prevent unauthorized access.
- Identity verification procedures before providing confidential information.
9.- Data retention
- Game data and profile: They will be retained as long as you maintain your relationship as a registered user or until you request their deletion.
- Newsletters: Until the user requests to unsubscribe.
- Cookies: Browsing data is retained for a maximum period of 3 months.
10.- Updates
This policy may be modified to adapt to legislative changes or service updates. The current version will always be the one published on this website.
Rights to use screens and content
Terms and Conditions
11.- Use of machines equipped with advertising screens
Buyers, owners, and/or operators of ‘RADIKALDARTS’ machines equipped with screens expressly acknowledge and accept that these screens are an integral part of the technological and commercial ecosystem of the RADIKALDARTS Group.
Consequently, they grant the RADIKALDARTS Group, and in particular the following entities:
- RDOI GmbH & Co. KG, Birkenweg 15, 48477 Hörstel, Alemania
- Gaelco Darts S.L.U., Calle Costa Brava 17, 08030 Barcelona, España
as well as to their duly authorized representatives, a non-exclusive, worldwide right, for the entire lifespan of the machines, to manage, control, and use the screens installed on them for informational, operational, and commercial purposes.
In particular, this right includes:
- The publication and dissemination of information related to events, competitions, and any activities linked to the RADIKALDARTS ecosystem, regardless of their territorial scope.
- The broadcasting of promotional, advertising, or commercial content directly or indirectly related to the activities of the RADIKALDARTS Group.
The exercise of these rights aims to ensure the proper functioning of the system, encourage user participation, and ensure the appropriate dissemination of relevant content within the RADIKALDARTS network.
The RADIKALDARTS Group reserves, as a priority, the right to use and manage the screens of all machines integrated into its network, both nationally and internationally.
Additionally, and on behalf of the RADIKALDARTS Group, duly authorized competition and event organizers—including, where applicable, operators with sufficient technical and organizational capacity—may use these screens exclusively for the promotion and management of activities linked to the RADIKALDARTS system.
